FAQ and Rules
General
WHERE IS PARC SAFARI LOCATED?
Parc Safari is located at 242 Rang Roxham, Saint-Bernard-de-Lacolle, Québec, J0J 1V0.
WHAT ARE THE PARK’S OPENING HOURS?
Please consult our schedule HERE.
CAN I BUY A TICKET FOR ONLY THE SAFARI ADVENTURE OR THE WATER PARK?
No, Parc Safari admission includes access to all areas of the park.
CAN I BUY AN ANNUAL PASS?
Yes, information about annual passes is available HERE.
IS THE PARK ACCESSIBLE TO PEOPLE WITH REDUCED MOBILITY?
Yes, Parc Safari is Kéroul-certified and fully accessible. Wheelchairs and mobility scooters are available for rent.
IS THE LEISURE COMPANION CARD (CAL) VALID AT PARC SAFARI?
Yes, the card is accepted and grants free admission to the companion when shown at the ticket booth.
IS PARKING FREE?
Yes, parking is free on site.
ARE THERE ELECTRIC CAR CHARGING STATIONS?
Yes, charging stations are available near the entrance. Please bring your own cable.
CAN WE BRING OUR OWN FOOD?
Yes, you may bring your own food and cooler. Picnic areas are available, including one near the parking lot.
CAN WE BRING OUR OWN BBQ?
Small charcoal or propane BBQs are allowed only in the main picnic area. During droughts, BBQs may be prohibited — please check before your visit.
CAN I BRING OR CONSUME ALCOHOL IN THE PARK?
Canned or boxed alcoholic beverages are permitted in picnic areas. Glass bottles are not allowed.
IS SMOKING ALLOWED IN THE PARK?
Parc Safari is a 100% smoke-free zone. Smoking is allowed only in the parking area.
CAN WE BRING PETS TO PARC SAFARI?
Pets are not allowed. A basic kennel service is available for day visits only.
WHICH ANIMALS CAN WE FEED OR TOUCH?
You can feed animals in the Safari Adventure and Valley of the Deer areas.
WHAT FOOD CAN I GIVE TO THE ANIMALS?
You may feed them lettuce, celery, and cucumber only. Please avoid fruits, sweet vegetables, or any processed foods.
WHAT HAPPENS IF A SECTION HAS TO CLOSE?
Parc Safari reserves the right to close one or more areas without notice or compensation.
WHAT HAPPENS IN BAD WEATHER?
Parc Safari remains open rain or shine. Storms may temporarily close the water park for safety reasons.
CAN I RIDE A BIKE, SCOOTER, OR SKATEBOARD IN THE PARK?
No, only strollers, wheelchairs, and mobility scooters are allowed.
Water park
WHAT IS THE DRESS CODE IN THE WATER PARK?
Swimsuits must be made of synthetic fabric (nylon, polyester, spandex) and fit close to the body. Cotton clothing is not permitted.
WHAT HAPPENS IN CASE OF THUNDERSTORMS?
The water park may close temporarily. Pools reopen once the lightning risk has passed.
WHAT ARE THE MINIMUM HEIGHT REQUIREMENTS?
- Tropical Oasis: minimum 1.22 m (4 ft)
- Wave Ball Pool: minimum 1.22 m (4 ft) in the deep section
- Dolphin Lagoon: no minimum; small slides for ages 5 and under
WHAT HAPPENS IN CASE OF BIOLOGICAL INCIDENTS IN POOLS?
The affected pool will close temporarily for water treatment. Young children must wear swim diapers.