FAQ
Everything you need to know to plan your visit
General
Parc Safari is located at 242 rang Roxham, Saint-Bernard-de-Lacolle, Quebec, J0J 1V0.
We are open year-round. Additionally, opening hours vary by season. Please consult the schedule here.
Yes, parking is free.
Parc Safari is a 100% non-smoking area. Smoking is permitted in the parking lot only.
Parc Safari reserves the right to close one or more sectors without prior notice or refund.
Yes, the site is Kéroul certified and fully accessible. Wheelchairs and mobility scooters are available for rent.
Yes, charging stations are available near the entrance. Bring your cable.
The site remains open rain or shine. Thunderstorms may force the temporary closure of the water park.
It is strictly forbidden to exit your vehicle, even if you wish to take photos.
It is not permitted to move around the site with this type of equipment. Only strollers, wheelchairs, and mobility scooters are allowed.
Animals
No animals are allowed on site for health and safety reasons.
You can feed the animals in the Safari Adventure and at the Deer Valley.
Animal visibility may vary depending on weather conditions, season, and the animals' needs and well-being.
You can offer them feed sold at the ticket office and the shop. It is also possible to give them lettuce, celery, and cucumber. Do not offer fruit, sugary vegetables like carrots, or processed foods. The health and well-being of our animals is our priority.
Animal visibility may vary depending on weather conditions, season, and the animals' needs and well-being.
Tickets
Upon arrival at the ticket office, please present:
- Electronic tickets with code received by email (on phone or printed version).
- If you are giving tickets as a gift, recipients must present the electronic tickets received by email.
No, the Parc Safari entrance ticket includes all sectors of the park.
Yes, information on the annual pass is available here.
Yes, the CAL card is accepted and grants free admission to the companion when presented at the ticket office.
Food and Drinks
Yes, you can bring your own food and cooler. Picnic areas are available, including one near the parking lot.
Small charcoal or propane BBQs are accepted only in the main picnic area. In case of drought, they may be prohibited. Please check before your visit.
Canned or boxed alcohol is permitted in picnic areas, but glass bottles are prohibited.
Water Park
Swimwear must be made of synthetic fabric (nylon, polyester, elastane) and fitted to the body. Cotton clothing is prohibited.
Thunderstorms may force the temporary closure of the water park. Pools reopen once the risk of lightning has passed.
Tropical Oasis: 1.22 meters (4 feet)
Wave Pool: 1.22 meters (4 feet) in the deep zone
Lagoon: no restrictions; section for children 5 years and under
The basin must be temporarily closed for treatment. Young children must wear a swim diaper.
Plan your visit
242, Rang Roxham, Saint-Bernard-de-Lacolle Quebec, J0L 1V0
Thanks to our map, you will find your way. It will guide you throughout your day at the Park.
Treat your taste buds at one of our 6 restaurants.
Discover our sectors and plan your day in advance for a peaceful visit.
